Display technicians
Television & Display Repair software that keeps every job moving
A 75-inch panel doesn't arrive in a customer's arms. TV work means collections, careful handling, and honest conversations about when a panel replacement costs more than the set is worth. The Quick Repairs tracks the logistics alongside the repair.
- Free demo, no card required
- Set up in a day
- Works on any device
Television & Display Repair point of sale, end to end
Track every television and display repair from the moment the unit arrives. Create a repair ticket for each panel, backlight, or board job, recording the customer’s details, symptoms, and the technician’s initial diagnosis. Parts used—whether a new LED strip, T-Con board, or capacitor—are deducted from inventory in real time, so stock levels stay accurate.
Customers receive automatic updates when the job moves from triage to bench, when parts are ordered, and when the repair is ready for collection. Invoices are generated from the ticket, listing labour and parts with clear line-item descriptions. Reports show which display models fail most often, which parts turn fastest, and how long each repair stage typically takes, helping you plan staffing and stock orders.
What slows television & display repair shops down
The problems that cost you hours every week — and how one system removes them.
Collection and delivery is half the job
Booking a two-person collection is as much a scheduled task as the repair. Both belong on the same record.
Panel cost versus set value
Many jobs end in an honest 'not worth it'. Quoting before ordering keeps you from eating the cost of a panel nobody wanted.
Damage in transit
A cracked panel after collection is a serious dispute. Photographs at pickup and delivery settle it.
Insurance and warranty jobs need evidence
Insurers and manufacturers want model, serial, fault and photographic proof in one report.
From counter to collection
How a television & display repair job flows through The Quick Repairs.
Book the job and the collection
Record set size, make, model and fault, then schedule the pickup with access notes.
Photograph at collection
Condition images at pickup protect both parties against a transit damage claim.
Diagnose and quote honestly
Report whether it's a board, a backlight or a panel — and say plainly when replacement beats repair.
Repair and soak-test
Run the set for an extended period before sign-off; intermittent backlight faults don't show in five minutes.
Deliver and invoice
Schedule the return, take payment on delivery, and start the warranty on the parts fitted.
Built around the work you actually do
Every device type and repair job you handle, tracked with the right detail.
Equipment you service
- LED and LCD televisions
- OLED and QLED panels
- Commercial and digital signage displays
- Computer monitors
- Projectors and screens
- Video walls
Jobs that come through the door
- Backlight and LED strip replacement
- Main board and T-Con board repair
- Power supply board replacement
- Panel replacement
- HDMI port repair
- Smart TV software and firmware faults
- Wall mounting and installation
- Screen burn and image retention diagnosis
One system, every part of the shop
- CRMCollect customer emails and phone numbers in a few clicks, and access their information on the POS on every return visit.
- Inventory ManagementManage inventory directly from your POS with real-time stock levels so you never run out of parts.
- Repair Ticket ManagementCreate tickets fast by selecting the device and issue, then assign them to the right technician.
- Employee ManagementHandle schedules, performance tracking, and payroll from one central place.
- Loyalty ProgramBuild a customer database that drives repeat business and increases lifetime value.
- Billing and InvoicesCreate and manage billing and invoices with accurate transactions and efficient payments.
- Multi StoresManage multiple stores from one platform — inventory, sales, and reporting across every location.
- Advanced ReportingGet insights and track sales, inventory, and performance to make data-driven decisions.
- Integrations (Shopify)Sync products, orders, and customer data across your eCommerce and in-store operations.
- Point of SaleA fast repair-shop checkout — scan or search, ring up products and repairs in one cart, and take any payment.
- Customer Booking WebsiteYour own branded site where customers pick their device, get an instant quote, and book a repair — no phone call needed.
- Instant Repair QuotesA guided quote wizard: brand, model and fault in, an accurate price out — on your site and at the counter.
- Customer Reviews & RatingsCollect and show real customer reviews, turning a finished repair into your next customer's reason to trust you.
- Digital Receipts & PrintingSend a tidy digital receipt or print one straight from the browser — no drivers, no extra apps.
- Warranty TrackingEvery part fitted carries its warranty, so a return visit is a quick lookup instead of an argument.
- Repair Status TrackingCustomers follow their repair online from booked to ready, so the phone stops ringing with 'is it done yet?'.
- Split PaymentsSettle one sale across cash, card and store credit together, with no limits getting in the way.
- Purchase Orders & SuppliersManage suppliers, raise purchase orders, and receive stock straight into inventory.
- Mail-in & Courier RepairsTake repairs in by post from anywhere — log the courier and tracking number on the ticket, and give customers a live link to follow it home.
- Trade Accounts & Batch InvoicingBill business customers on account — set net terms like 30 days and roll a whole batch of finished repairs into one invoice in a click.
Frequently asked questions
Can I schedule collection and delivery alongside the repair?
Yes. Both are booked against the same job with addresses and access notes, so the whole journey sits on one record.
How do I protect against transit damage claims?
Attach condition photographs at collection and again at delivery — they're timestamped on the job.
Can I quote before ordering an expensive panel?
Quote and get approval on the ticket first. Nothing is ordered until the customer has accepted the cost.
Does it suit manufacturer-authorised warranty work?
Model, serial, fault and work carried out are captured in the format warranty claims normally require.
Can I record which specific panel or backlight model is being repaired?
Yes. Each repair ticket includes fields for the exact panel type, backlight assembly, and main-board revision. These details are saved with the ticket and appear on the invoice and customer updates.
How do I track parts used in a display repair?
When you issue parts from stock, you select them from the inventory list on the repair ticket. The system deducts the quantity used and links the part to the ticket, so you can see later what was fitted and when.
Can customers see the status of their TV repair online?
Customers receive SMS or email updates at each stage you define—diagnosis complete, parts ordered, repair in progress, ready for collection. Each message includes the current status and the next expected step.
How do I generate an invoice for a display repair?
Once the repair is marked complete, the system pulls the labour time, parts used, and any additional charges from the ticket. You review the draft, add VAT if applicable, and send the invoice directly to the customer.
Can I see which TV models fail most often?
The reporting module groups completed repairs by make, model, and fault code. You can run weekly or monthly reports to spot trends and adjust your parts ordering accordingly.
Does the system track how long each repair stage takes?
Yes. Timestamps are recorded when a ticket moves between stages—intake, diagnosis, parts wait, bench work, quality check. The data is available in reports so you can measure technician efficiency and identify bottlenecks.
Ready to run your television & display repair business better?
See The Quick Repairs on your own workflow. A short demo, no obligation.
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