Industrial service
Industrial Equipment Repair software that keeps every job moving
When a production line stops, every hour has a number attached. Industrial service is a mix of planned maintenance that prevents that and emergency response when prevention failed. The Quick Repairs keeps the asset register, the maintenance schedule and the breakdown history on one system.
- Free demo, no card required
- Set up in a day
- Works on any device
Industrial Equipment Repair point of sale, end to end
Industrial equipment breaks down on the shop floor or in the field. When it does, you need a system that tracks each machine from intake to invoice without losing details. The Quick Repairs platform gives your team a single screen for every asset: serial numbers, service history, parts used, and labour hours logged.
Create repair tickets the moment a customer calls. Assign technicians and record faults, symptoms, and safety checks. Pull parts from inventory and link them directly to the job so you know what was replaced and when. Generate itemised invoices that show labour, materials, and any subcontractor costs. Reports let you spot which models fail most often and which technicians are fastest, helping you schedule smarter and quote more accurately.
What slows industrial equipment repair shops down
The problems that cost you hours every week — and how one system removes them.
Downtime is measured in money
Response times matter more than anything. Priority scheduling puts breakdowns ahead of planned work automatically.
Asset registers across many sites
A client with four factories and hundreds of machines needs each asset identified with its own service record.
Planned maintenance can't rely on memory
PM schedules must generate visits reliably, or they quietly stop happening until something breaks.
Engineers work away for days
Multi-day jobs need time, parts and expenses logged as they happen, not reconstructed on Friday.
From counter to collection
How a industrial equipment repair job flows through The Quick Repairs.
Register the asset
Record machine type, manufacturer, serial, site and line position.
Schedule planned maintenance
Set recurring service intervals so PM visits are booked rather than remembered.
Respond to breakdowns
Emergency calls take priority and reach the nearest qualified engineer.
Log work, parts and time
Everything is entered against the asset as the job progresses, building its service history.
Report and invoice
The client gets a full service report; the invoice reflects labour, parts and site time.
Built around the work you actually do
Every device type and repair job you handle, tracked with the right detail.
Equipment you service
- Production line machinery
- CNC machines and lathes
- Conveyor and material handling systems
- Industrial pumps and motors
- Hydraulic and pneumatic systems
- Packaging and labelling equipment
Jobs that come through the door
- Emergency breakdown response
- Planned preventive maintenance
- Motor and drive replacement
- Bearing and gearbox servicing
- Hydraulic seal and hose replacement
- Control system and PLC faults
- Safety inspections and certification
- Machine installation and commissioning
One system, every part of the shop
- CRMCollect customer emails and phone numbers in a few clicks, and access their information on the POS on every return visit.
- Inventory ManagementManage inventory directly from your POS with real-time stock levels so you never run out of parts.
- Repair Ticket ManagementCreate tickets fast by selecting the device and issue, then assign them to the right technician.
- Employee ManagementHandle schedules, performance tracking, and payroll from one central place.
- Loyalty ProgramBuild a customer database that drives repeat business and increases lifetime value.
- Billing and InvoicesCreate and manage billing and invoices with accurate transactions and efficient payments.
- Multi StoresManage multiple stores from one platform — inventory, sales, and reporting across every location.
- Advanced ReportingGet insights and track sales, inventory, and performance to make data-driven decisions.
- Integrations (Shopify)Sync products, orders, and customer data across your eCommerce and in-store operations.
- Point of SaleA fast repair-shop checkout — scan or search, ring up products and repairs in one cart, and take any payment.
- Customer Booking WebsiteYour own branded site where customers pick their device, get an instant quote, and book a repair — no phone call needed.
- Instant Repair QuotesA guided quote wizard: brand, model and fault in, an accurate price out — on your site and at the counter.
- Customer Reviews & RatingsCollect and show real customer reviews, turning a finished repair into your next customer's reason to trust you.
- Digital Receipts & PrintingSend a tidy digital receipt or print one straight from the browser — no drivers, no extra apps.
- Warranty TrackingEvery part fitted carries its warranty, so a return visit is a quick lookup instead of an argument.
- Repair Status TrackingCustomers follow their repair online from booked to ready, so the phone stops ringing with 'is it done yet?'.
- Split PaymentsSettle one sale across cash, card and store credit together, with no limits getting in the way.
- Purchase Orders & SuppliersManage suppliers, raise purchase orders, and receive stock straight into inventory.
- Mail-in & Courier RepairsTake repairs in by post from anywhere — log the courier and tracking number on the ticket, and give customers a live link to follow it home.
- Trade Accounts & Batch InvoicingBill business customers on account — set net terms like 30 days and roll a whole batch of finished repairs into one invoice in a click.
Frequently asked questions
Can I keep an asset register for each client site?
Yes. Machines are recorded per site with their own serials and service history, so a client with several factories keeps them cleanly separated.
Does it handle planned maintenance schedules?
Recurring visits can be scheduled against each asset, so PM work is booked in advance rather than depending on someone remembering.
How are emergency breakdowns prioritised?
Priority levels push breakdown jobs to the top of the schedule while planned maintenance stays in its slot.
Can engineers log time and parts on multi-day jobs?
Time entries and parts are added to the job as work progresses, so a week on site is invoiced accurately.
Can I track multiple units for the same customer on one ticket?
Yes. Each ticket can hold multiple assets. You can record individual serial numbers, fault codes, and repair steps for every machine while keeping them grouped under a single customer account and invoice.
How do I handle warranty repairs?
Mark a ticket as warranty work and link it to the original purchase record. The system keeps a separate log of warranty labour and parts so you can report back to the manufacturer without mixing it with paid work.
Can I see which parts are used most often on specific equipment?
The inventory report shows parts consumption by asset type and model. You can filter by date range to spot recurring failures and adjust your stock levels accordingly.
Do I need separate logins for the shop floor and the office?
No. Technicians and office staff use the same system with different permissions. Technicians see only their assigned tickets; managers see all jobs, inventory, and financial reports.
Can I attach photos or schematics to a repair ticket?
Yes. Upload images, PDFs, or spreadsheets directly to the ticket. They stay with the job record and are visible to anyone with access to that ticket.
How do I handle jobs that span several days or shifts?
The ticket remains open until you close it. Each technician logs their time and notes under the same ticket, so the full history is preserved in one place.
Ready to run your industrial equipment repair business better?
See The Quick Repairs on your own workflow. A short demo, no obligation.
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