Appliance engineers
Home Appliance Repair software that keeps every job moving
Appliance work happens in customers' kitchens, not on your bench. Engineers need the job on their phone, the part in the van, and a way to take payment at the door. The Quick Repairs handles the scheduling, the van stock and the warranty paperwork that comes with manufacturer-backed jobs.
- Free demo, no card required
- Set up in a day
- Works on any device
Home Appliance Repair point of sale, end to end
Home appliance repair shops handle dozens of service calls each week—each with its own parts, labour times, and warranty terms. TheQuickRepairs keeps every job organised from first call to final invoice.
Create repair tickets with customer details, appliance model, fault description, and photos. Assign jobs to technicians and track progress in real time. Record parts used from your inventory, including serial numbers and supplier references, so you know exactly what was fitted and when. Generate itemised invoices that list labour, parts, and any warranty coverage, ready to print or email.
Run reports to see which appliances break most often, which parts move fastest, and how long jobs take on average. Use that data to order stock, schedule technicians, and quote more accurately next time.
What slows home appliance repair shops down
The problems that cost you hours every week — and how one system removes them.
Wasted callouts
An engineer arrives without the right part and the whole visit is lost. Recording the appliance model and fault before dispatch means the van is loaded correctly the first time.
Manufacturer warranty claims
Warranty work needs model, serial, purchase date and fault codes in a specific format. Capture them at booking so claims aren't rejected weeks later.
Van stock nobody can see
Parts sitting in three vans are invisible to the office. Treat each van as a stock location and the office knows what's already on the road.
Payment collected at the door
Chasing invoices after a completed repair is dead time. Take the card payment on-site the moment the job is signed off.
From counter to collection
How a home appliance repair job flows through The Quick Repairs.
Book the callout
Capture appliance type, brand, model, serial and the fault described by the customer, then place the visit in a time slot.
Dispatch to an engineer
The engineer sees the day's jobs with addresses, access notes and the parts likely needed.
Diagnose on site
Record the fault code and work carried out against the job while standing in the kitchen — no paperwork to catch up on later.
Order or fit the part
Fit from van stock, or raise an order and book the return visit before leaving the property.
Invoice and take payment
Generate the invoice on completion, take payment on the spot, and file the warranty claim with the details already captured.
Built around the work you actually do
Every device type and repair job you handle, tracked with the right detail.
Equipment you service
- Washing machines and tumble dryers
- Dishwashers
- Fridges, freezers and American-style units
- Ovens, hobs and cooker hoods
- Microwaves and small kitchen appliances
- Vacuum cleaners and floor care
Jobs that come through the door
- Drum bearing and belt replacement
- Pump and drainage fault repair
- Heating element and thermostat replacement
- Control board diagnosis and replacement
- Compressor and refrigerant gas work
- Door seal and hinge replacement
- Installation and safety checks
- Annual service contracts
One system, every part of the shop
- CRMCollect customer emails and phone numbers in a few clicks, and access their information on the POS on every return visit.
- Inventory ManagementManage inventory directly from your POS with real-time stock levels so you never run out of parts.
- Repair Ticket ManagementCreate tickets fast by selecting the device and issue, then assign them to the right technician.
- Employee ManagementHandle schedules, performance tracking, and payroll from one central place.
- Loyalty ProgramBuild a customer database that drives repeat business and increases lifetime value.
- Billing and InvoicesCreate and manage billing and invoices with accurate transactions and efficient payments.
- Multi StoresManage multiple stores from one platform — inventory, sales, and reporting across every location.
- Advanced ReportingGet insights and track sales, inventory, and performance to make data-driven decisions.
- Integrations (Shopify)Sync products, orders, and customer data across your eCommerce and in-store operations.
- Point of SaleA fast repair-shop checkout — scan or search, ring up products and repairs in one cart, and take any payment.
- Customer Booking WebsiteYour own branded site where customers pick their device, get an instant quote, and book a repair — no phone call needed.
- Instant Repair QuotesA guided quote wizard: brand, model and fault in, an accurate price out — on your site and at the counter.
- Customer Reviews & RatingsCollect and show real customer reviews, turning a finished repair into your next customer's reason to trust you.
- Digital Receipts & PrintingSend a tidy digital receipt or print one straight from the browser — no drivers, no extra apps.
- Warranty TrackingEvery part fitted carries its warranty, so a return visit is a quick lookup instead of an argument.
- Repair Status TrackingCustomers follow their repair online from booked to ready, so the phone stops ringing with 'is it done yet?'.
- Split PaymentsSettle one sale across cash, card and store credit together, with no limits getting in the way.
- Purchase Orders & SuppliersManage suppliers, raise purchase orders, and receive stock straight into inventory.
- Mail-in & Courier RepairsTake repairs in by post from anywhere — log the courier and tracking number on the ticket, and give customers a live link to follow it home.
- Trade Accounts & Batch InvoicingBill business customers on account — set net terms like 30 days and roll a whole batch of finished repairs into one invoice in a click.
Frequently asked questions
Can engineers update jobs from a customer's home?
Yes. The system runs in a mobile browser, so an engineer can add notes, fit parts, complete the job and take payment without returning to the office.
Does it track parts held in each van?
Set each van up as its own stock location. Fitting a part decrements that van's stock, and the office can see what's on the road versus what's on the shelf.
Can I manage service contracts and recurring visits?
Customer records hold their full job history, so annual services and contract visits can be booked against the same account with everything previously done visible.
How does it help with manufacturer warranty claims?
Model, serial, fault code and work carried out are all captured on the job, which is exactly the evidence manufacturers ask for when you submit the claim.
How do I track parts used in a repair?
Each repair ticket has a parts list where you scan or type the item code. The system deducts the part from your inventory and links it to the job. If the part is under warranty, you can note the claim reference and supplier details.
Can I see which technician is working on which job?
Yes. When you create or update a ticket, you assign it to a technician. The dashboard shows all open jobs grouped by technician, so you can see who is on-site, who is back in the shop, and who is available for the next call.
How do I handle warranty repairs?
On the repair ticket, mark the job as warranty and record the warranty provider, claim number, and any customer deductible. The system keeps a separate log of warranty jobs for reporting and supplier reconciliation.
Can I generate an invoice from the repair ticket?
Yes. Once the job is complete, the ticket becomes the invoice. Add labour hours, parts, taxes, and any discounts. The system produces a PDF that you can print, email, or save to the customer record.
How do I know which parts to reorder?
The inventory report shows current stock levels and usage rates. You can set minimum stock alerts so the system flags items that need reordering before you run out.
Ready to run your home appliance repair business better?
See The Quick Repairs on your own workflow. A short demo, no obligation.
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