Tool service centres
Power Tool Repair software that keeps every job moving
A tradesperson without their tool is a tradesperson not earning. Power tool repair is judged almost entirely on turnaround, and a big share of the work is manufacturer warranty with its own paperwork. The Quick Repairs handles the queue, the spares and the trade accounts.
- Free demo, no card required
- Set up in a day
- Works on any device
Power Tool Repair point of sale, end to end
Power tool repairs move fast—blades, batteries, brushes and bearings arrive in batches, and customers expect quick turnaround. TheQuickRepairs keeps every job, part and deadline in one system so nothing slips through the cracks.
Open a repair ticket the moment a tool is logged in. Record the make, model, fault and customer details in a few taps. Assign a technician, track labour time and flag parts that need ordering. When spares arrive, the ticket updates automatically so you know which benches are waiting.
Inventory stays accurate without manual counts. Scan barcodes to deduct spares from stock, set low-level alerts for reordering, and run reports to spot fast-moving items. Invoices pull directly from the ticket, including labour, parts and VAT, so you can print or email them the moment the tool is ready.
What slows power tool repair shops down
The problems that cost you hours every week — and how one system removes them.
Turnaround decides whether they return
Trade customers need the tool back this week. Promised dates and a visible queue keep jobs from drifting.
Warranty claims need exact details
Serial, purchase date and fault must be captured correctly or the manufacturer rejects the claim.
Spares across dozens of brands
Carbon brushes, armatures and switches vary by model. Model-level stock stops the wrong part being fitted.
Trade accounts want monthly billing
Builders sending tools weekly don't want a card machine each time. Group jobs and invoice the account monthly.
From counter to collection
How a power tool repair job flows through The Quick Repairs.
Book in with serial
Record brand, model, serial and purchase date so warranty eligibility is clear from the start.
Assess and quote
Report the fault and quote the repair, flagging when a replacement tool is the better buy.
Claim or charge
In-warranty jobs go to the manufacturer with details already captured; chargeable jobs are quoted to the customer.
Repair and test
Fit spares from stock, run the tool under load and record the result.
Notify and settle
The customer collects the same week; trade accounts settle on the monthly invoice.
Built around the work you actually do
Every device type and repair job you handle, tracked with the right detail.
Equipment you service
- Cordless drills and impact drivers
- Angle grinders and circular saws
- SDS drills and breakers
- Nail guns and staplers
- Garden machinery and strimmers
- Compressors and generators
Jobs that come through the door
- Carbon brush replacement
- Armature and stator rewinding
- Switch and trigger replacement
- Battery pack and charger repair
- Gearbox and chuck servicing
- Cable and plug replacement
- Manufacturer warranty repairs
- PAT testing and safety checks
One system, every part of the shop
- CRMCollect customer emails and phone numbers in a few clicks, and access their information on the POS on every return visit.
- Inventory ManagementManage inventory directly from your POS with real-time stock levels so you never run out of parts.
- Repair Ticket ManagementCreate tickets fast by selecting the device and issue, then assign them to the right technician.
- Employee ManagementHandle schedules, performance tracking, and payroll from one central place.
- Loyalty ProgramBuild a customer database that drives repeat business and increases lifetime value.
- Billing and InvoicesCreate and manage billing and invoices with accurate transactions and efficient payments.
- Multi StoresManage multiple stores from one platform — inventory, sales, and reporting across every location.
- Advanced ReportingGet insights and track sales, inventory, and performance to make data-driven decisions.
- Integrations (Shopify)Sync products, orders, and customer data across your eCommerce and in-store operations.
- Point of SaleA fast repair-shop checkout — scan or search, ring up products and repairs in one cart, and take any payment.
- Customer Booking WebsiteYour own branded site where customers pick their device, get an instant quote, and book a repair — no phone call needed.
- Instant Repair QuotesA guided quote wizard: brand, model and fault in, an accurate price out — on your site and at the counter.
- Customer Reviews & RatingsCollect and show real customer reviews, turning a finished repair into your next customer's reason to trust you.
- Digital Receipts & PrintingSend a tidy digital receipt or print one straight from the browser — no drivers, no extra apps.
- Warranty TrackingEvery part fitted carries its warranty, so a return visit is a quick lookup instead of an argument.
- Repair Status TrackingCustomers follow their repair online from booked to ready, so the phone stops ringing with 'is it done yet?'.
- Split PaymentsSettle one sale across cash, card and store credit together, with no limits getting in the way.
- Purchase Orders & SuppliersManage suppliers, raise purchase orders, and receive stock straight into inventory.
- Mail-in & Courier RepairsTake repairs in by post from anywhere — log the courier and tracking number on the ticket, and give customers a live link to follow it home.
- Trade Accounts & Batch InvoicingBill business customers on account — set net terms like 30 days and roll a whole batch of finished repairs into one invoice in a click.
Frequently asked questions
Can I separate warranty jobs from chargeable ones?
Yes. Mark the job as warranty at intake and it's tracked separately from paid work, with the serial and purchase date needed for the claim already recorded.
How do I bill trade accounts monthly?
Group a customer's jobs under their account and issue one consolidated invoice rather than taking payment per repair.
Does it track spares by tool model?
Brushes, armatures and switches are stocked per model SKU, so the part reserved for a job is the one that fits.
Can customers see when their tool will be ready?
Promised dates are set on the ticket and the customer is messaged automatically when the tool is ready to collect.
How do I track which power tools are waiting for parts?
Each repair ticket shows a status flag for parts on order. You can filter the ticket list by ‘awaiting parts’ to see exactly which jobs are stalled. When the part arrives and is scanned into stock, the ticket updates automatically so the technician knows the tool is ready to resume.
Can I record different labour rates for different technicians?
Yes. Each technician can be assigned a unique labour rate per hour. The system calculates the charge automatically when you close the ticket, so invoices reflect the exact time and rate for each repair.
How do I handle warranty repairs?
Mark the ticket as warranty when you create it. The system will suppress labour charges but still track parts used. You can generate a warranty report at the end of the month to reconcile with manufacturers.
Can I see which power-tool parts sell fastest?
The inventory report shows usage over any date range. You can sort by quantity sold or value to identify fast-moving spares, helping you decide what to stock and what to drop.
How do I stop running out of common spares like carbon brushes?
Set a minimum stock level for each part. When stock falls below that level, the system adds the item to a reorder list. You can export the list as a CSV or print it directly.
Can I email the customer when their repair is ready?
Yes. When you mark the ticket as complete, the system can send a ready-for-collection email automatically. The message pulls the customer’s name, tool description and invoice total from the ticket.
Ready to run your power tool repair business better?
See The Quick Repairs on your own workflow. A short demo, no obligation.
We also power these repair businesses
- Smartwatch RepairMicro-repair workflows for smartwatches with fast intake and status updates.
- Networking Equipment RepairService routers, switches, and network hardware with full job traceability.
- Drone & RC Device RepairManage drone and RC device repairs, parts, and customer records seamlessly.
- Industrial Equipment RepairRobust job and asset tracking for heavy and industrial equipment servicing.
- Battery & Charging Station RepairHandle battery packs and charging station repairs with safety and precision.
- Laptop & Computer RepairEnd-to-end ticketing, diagnostics, and checkout for laptop and desktop repair workshops.