Print service providers
Printer & Scanner Repair software that keeps every job moving
Printer service is contract business. Offices expect an engineer within an agreed window, toner before it runs out, and a bill that matches what was agreed. The Quick Repairs tracks the contracts, the consumables and the response times that keep those agreements intact.
- Free demo, no card required
- Set up in a day
- Works on any device
Printer & Scanner Repair point of sale, end to end
Manage every printer and scanner repair from the counter to the workshop without switching systems. The Quick Repairs platform keeps track of each device, its service history, and any recurring contracts you offer.
Create repair tickets in seconds, assign them to technicians, and log consumables used—toner, drums, fusers—so inventory updates automatically. Customers receive SMS or email updates when their device is ready, and invoices are generated with a single click.
Track warranty claims, service-level agreements, and repeat visits for the same model. Reports show which printers break most often, which consumables sell fastest, and which contracts are due for renewal, so you can plan stock and staffing accordingly.
What slows printer & scanner repair shops down
The problems that cost you hours every week — and how one system removes them.
SLAs with real consequences
A four-hour response promise needs visible timers, not memory. Job priority and promised times keep contracted work in front.
Consumables across many sites
Knowing which cartridge each client's fleet takes — and having it in stock — is most of the job. Stock per SKU with reorder points handles it.
Devices spread across floors and buildings
Recording device serial, model and physical location means the engineer walks straight to the right machine.
Billing that mixes contract and ad-hoc
Some work is covered, some isn't. Marking coverage on the job keeps the invoice honest and the argument short.
From counter to collection
How a printer & scanner repair job flows through The Quick Repairs.
Log the service call
Capture client, site, device serial and the fault or error code reported.
Check contract coverage
The customer record shows whether the work is covered before the engineer is dispatched.
Dispatch with the right parts
Fusers, rollers and toner load into the van based on the model and reported fault.
Repair and record
Work done, parts fitted and page counts are entered against the job on site.
Invoice or absorb
Chargeable work invoices immediately; contract work closes against the agreement with a full record.
Built around the work you actually do
Every device type and repair job you handle, tracked with the right detail.
Equipment you service
- Office laser printers and MFPs
- Large-format and plotter printers
- Production and copy-room machines
- Document and flatbed scanners
- Label and receipt printers
- 3D printers
Jobs that come through the door
- Fuser unit replacement
- Roller and paper-feed repair
- Printhead cleaning and replacement
- Toner and consumable replacement
- Network and driver configuration
- Scanner glass and ADF repair
- Preventive maintenance visits
- Error code diagnosis
One system, every part of the shop
- CRMCollect customer emails and phone numbers in a few clicks, and access their information on the POS on every return visit.
- Inventory ManagementManage inventory directly from your POS with real-time stock levels so you never run out of parts.
- Repair Ticket ManagementCreate tickets fast by selecting the device and issue, then assign them to the right technician.
- Employee ManagementHandle schedules, performance tracking, and payroll from one central place.
- Loyalty ProgramBuild a customer database that drives repeat business and increases lifetime value.
- Billing and InvoicesCreate and manage billing and invoices with accurate transactions and efficient payments.
- Multi StoresManage multiple stores from one platform — inventory, sales, and reporting across every location.
- Advanced ReportingGet insights and track sales, inventory, and performance to make data-driven decisions.
- Integrations (Shopify)Sync products, orders, and customer data across your eCommerce and in-store operations.
- Point of SaleA fast repair-shop checkout — scan or search, ring up products and repairs in one cart, and take any payment.
- Customer Booking WebsiteYour own branded site where customers pick their device, get an instant quote, and book a repair — no phone call needed.
- Instant Repair QuotesA guided quote wizard: brand, model and fault in, an accurate price out — on your site and at the counter.
- Customer Reviews & RatingsCollect and show real customer reviews, turning a finished repair into your next customer's reason to trust you.
- Digital Receipts & PrintingSend a tidy digital receipt or print one straight from the browser — no drivers, no extra apps.
- Warranty TrackingEvery part fitted carries its warranty, so a return visit is a quick lookup instead of an argument.
- Repair Status TrackingCustomers follow their repair online from booked to ready, so the phone stops ringing with 'is it done yet?'.
- Split PaymentsSettle one sale across cash, card and store credit together, with no limits getting in the way.
- Purchase Orders & SuppliersManage suppliers, raise purchase orders, and receive stock straight into inventory.
- Mail-in & Courier RepairsTake repairs in by post from anywhere — log the courier and tracking number on the ticket, and give customers a live link to follow it home.
- Trade Accounts & Batch InvoicingBill business customers on account — set net terms like 30 days and roll a whole batch of finished repairs into one invoice in a click.
Frequently asked questions
Can I manage managed-print contracts?
Customer records hold the full device and service history, so you can see what's covered, what's been done and what's due at each site.
Does it track consumables stock for different printer models?
Every cartridge, fuser and roller is its own stock line with reorder points, so you know what to hold for each client's fleet.
Can I record page counts for billing?
Meter readings can be recorded against the job, giving you the figures needed for per-page billing at the end of the period.
How do I keep SLA response times visible?
Promised dates and priority flags put contracted calls at the top of the queue rather than mixed in with walk-in work.
How do I track which consumables are used on each printer repair?
Each repair ticket lets you select consumables from your inventory. When you save the ticket, stock levels update automatically. You can also see a history of parts used for any printer model or customer.
Can I set up recurring service contracts for office printers?
Yes. Create a contract record for each customer, set the renewal date, and link it to the printer’s serial number. The system will flag upcoming renewals in your dashboard and generate renewal quotes.
How do I handle warranty repairs for different manufacturers?
Add the manufacturer’s warranty terms to the device record when the printer is booked in. The system will warn if the repair is covered, and you can generate warranty claim forms with the required details.
Can I see which printer models break down most often?
The reporting module lists all completed repairs by model, fault code, and technician. You can filter by date range to spot patterns and decide whether to stock more parts or adjust pricing.
Do customers get automatic updates on their repair?
Yes. When you update the ticket status—received, in progress, ready for collection—the system sends an SMS or email to the customer using the contact details on file.
How do I reorder consumables before I run out?
Inventory reports show current stock levels and usage rates. You can set minimum thresholds for each consumable; when stock drops below the threshold, the system adds it to a reorder list.
Ready to run your printer & scanner repair business better?
See The Quick Repairs on your own workflow. A short demo, no obligation.
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