Your team
Employee Management built for repair shops
Once a shop has more than two people, the questions change: who is overloaded, who closed what, and who should be able to issue a refund. The Quick Repairs answers all three from the same records the shop already produces by doing its work.
- Included in every plan
- No setup fee
- Free demo, no card required
What employee management changes day to day
See workload before it becomes a backlog
Each technician's open jobs are visible, so work is spread rather than piled on whoever is nearest.
Performance from real data
Jobs completed, turnaround times and revenue per technician come out of the tickets themselves.
Control who can do what
Role-based access keeps discounts, refunds and settings with the people who should have them.
A clear audit trail
Actions are attributed to the user who took them, so a mis-keyed price or a voided sale can be traced.
Everything employee management covers
No add-ons or upgrade tiers — this is what you get.
- Individual staff accounts with secure login
- Admin and editor roles with different permissions
- Technician assignment and workload view
- Jobs completed and turnaround reporting
- Revenue attribution per technician
- Activity attributed to the user who performed it
- Access limited by role at the POS
- Multi-store staff management
How it works in the shop
Create staff accounts
Each person gets their own login rather than sharing a counter account.
Set the role
Admins manage settings and pricing; editors handle day-to-day repairs and sales.
Assign work
Tickets are routed to technicians and appear in their own queue.
Review performance
Reports show completions, turnaround and revenue per person over any period.
Frequently asked questions
Can I limit what staff can change?
Yes. Roles control access, so counter staff can run repairs and sales while pricing, settings and reports stay with admins.
Can I see how many jobs each technician completes?
Reporting breaks completed jobs down by technician, along with turnaround times and the revenue attached.
Does everyone need their own login?
They should. Individual accounts are what make the workload view and the audit trail meaningful.
Does it work across multiple shops?
Staff can be managed across locations, so a multi-store business sees the whole team in one place.
See it running on your own workflow
A short demo, walked through with your repairs and your prices.
The rest of the system
- CRMCollect customer emails and phone numbers in a few clicks, and access their information on the POS on every return visit..
- Inventory ManagementManage inventory directly from your POS with real-time stock levels so you never run out of parts.
- Repair Ticket ManagementCreate tickets fast by selecting the device and issue, then assign them to the right technician.
- Loyalty ProgramBuild a customer database that drives repeat business and increases lifetime value.
- Billing and InvoicesCreate and manage billing and invoices with accurate transactions and efficient payments.
- Multi StoresManage multiple stores from one platform — inventory, sales, and reporting across every location.
See how it fits your industry
- Laptop & Computer RepairEnd-to-end ticketing, diagnostics, and checkout for laptop and desktop repair workshops.
- Tablet RepairTrack screen, battery, and board-level tablet repairs from intake to collection.
- Home Appliance RepairManage service jobs, parts, and warranties for home appliance repair businesses.
- Camera & Lens RepairPrecision job tracking for camera bodies, lenses, and optical equipment servicing.
- Audio Equipment RepairStreamline repairs for speakers, amplifiers, and professional audio gear.
- Gaming Console RepairFast ticket creation and parts management for console and controller repairs.